House of Crafts is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the General Data Protection Regulations (GDPR) in the UK.
The purpose of this statement is to explain to you what personal information we collect and how we may use it.
What data we collect and why: When you order, we collect your name, address, email address and telephone number. This allows us to process and fulfil your order. You have the option to withhold personal information that is not required for the order process.
How the data is used: We use your personal information solely for payment and billing purposes. House of Crafts does not receive your card details unless you contact us by telephone. All card transactions are processed on a secure server using Secure Trading.
We will only contact you with your consent. We do not have a mailing list and will not send any newsletter or marketing emails to you.
We do not sell, rent or exchange your personal information with any third party for commercial reasons, beyond the essential requirement for credit/debit card validation during purchase.
How the data is stored: We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access in accordance with the UK data protection legislation (GDPR).
We do not collect sensitive information about you except when you specifically knowingly provide it. In order to maintain the accuracy of our database, you can check, update or remove your personal details by contacting us at firstname.lastname@example.org
In order to process credit/debit card transactions, the bank or card processing agency may require to verify your personal details for authorisation outside the EEA (European Economic Area). Your information will not be transferred outside the EEA for any other purpose.
If you have any questions about privacy please contact us.
Cookies In Use on This Site
Our cookies help us:
Make our website work as you’d expect
Save you having to login every time you visit the site
Improve the speed/security of the site
Continuously improve our website for you
Making our shopping basket and checkout work
Determining if you are logged in or not
There is no way to prevent these cookies being set other than to not use our site.
Collect any personally identifiable information (without your express permission)
Collect any sensitive information (without your express permission)
Pass data to advertising networks
Pass personally identifiable data to third parties
Pay sales commissions
Anonymous Visitor Statistics Cookies
Turning Cookies Off
It may be that your concerns around cookies relate to so called “spyware”. Rather than switching off cookies in your browser you may find that anti-spyware software achieves the same objective by automatically deleting cookies considered to be invasive. You can usually switch cookies off by adjusting your browser settings to stop it from accepting cookies. Doing so however will likely limit the functionality of ours and a large proportion of the world’s websites as cookies are a standard part of most modern websites.